CGEIT LATEST MOCK EXAM | CGEIT EXAMINATIONS ACTUAL QUESTIONS

CGEIT Latest Mock Exam | CGEIT Examinations Actual Questions

CGEIT Latest Mock Exam | CGEIT Examinations Actual Questions

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Tags: CGEIT Latest Mock Exam, CGEIT Examinations Actual Questions, Reliable Study CGEIT Questions, CGEIT Online Bootcamps, Latest CGEIT Exam Testking

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CGEIT Examinations Actual Questions | Reliable Study CGEIT Questions

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CGEIT Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Isaca CGEIT Exam Dumps will include the following topics:

  • Resource Optimization
  • Strategic Management
  • Risk Optimization
  • Framework for the Governance of Enterprise IT
  • Benefits Realization

ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q108-Q113):

NEW QUESTION # 108
An enterprise's chief information officer (CIO) has been receiving complaints from business executives regarding the amount their units are being charged for IT services. To maintain a good relationship with business peers, the CIO wants to be responsive to these complaints. To address this issue, the FIRST step should be to:

  • A. ask the chief financial officer (CFO) about budget revisions for the business units' IT expenditures.
  • B. quantify consumption and service level agreement (SLA) achievements per business unit.
  • C. agree to reduce charge rates and improve relationship management with the business.
  • D. look into outsourcing of support functions to drive down the cost structure.

Answer: B

Explanation:
The first step to address the issue of complaints from business executives regarding the amount their units are being charged for IT services should be to quantify consumption and service level agreement (SLA) achievements per business unit. This will help the CIO to understand the actual usage and performance of IT services by each business unit, as well as to justify and communicate the chargeback rates based on the value and quality of IT services delivered. Quantifying consumption and SLA achievements can also help identify and address any inefficiencies, discrepancies, or gaps in IT service delivery or chargeback methods.
Agreeing to reduce charge rates and improve relationship management with the business, looking into outsourcing of support functions to drive down the cost structure, and asking the CFO about budget revisions for the business units' IT expenditures are possible steps to take after quantifying consumption and SLA achievements, but they are not the first step. Agreeing to reduce charge rates without understanding the underlying causes of the complaints may result in underfunding or underpricing of IT services, which may affect their quality and sustainability. Improving relationship management with the business is important, but it should be based on transparent and accurate information about IT service consumption and chargeback.
Looking into outsourcing of support functions may reduce the cost structure, but it may also introduce new risks and challenges for IT governance and management. Asking the CFO about budget revisions may help align IT expenditures with business priorities, but it may not address the root causes of the dissatisfaction with IT chargeback.
References := IT Chargeback Drives Efficiency - Uptime Institute Blog; What is IT governance? A formal way to align IT & business strategy; Chargeback vs. IT Governance - HEIT Management.


NEW QUESTION # 109
An enterprise made a significant change to its business operating model that resulted in a new strategic direction. Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?

  • A. IT investment portfolio
  • B. IT risk appetite
  • C. Information systems architecture
  • D. Enterprise project management framework

Answer: C


NEW QUESTION # 110
Which of the following stages of the Forrester's IT Governance Maturity Model states that there are no proper IT governance processes, and it is not documented by management as a requirement?

  • A. Stage 4-Best practices
  • B. Stage 2-Fragmented
  • C. Stage 1-Ad hoc
  • D. Stage 3-Consistent

Answer: C


NEW QUESTION # 111
Which of the following would BEST help to improve an enterprise's ability to manage large IT investment projects?

  • A. Reviewing and evaluating existing business cases
  • B. Implementing a review and approval process for each phase
  • C. Publishing the IT approval process online for wider scrutiny
  • D. Creating a change management board

Answer: B

Explanation:
Implementing a review and approval process for each phase would best help to improve an enterprise's ability to manage large IT investment projects. This is because a review and approval process can help to ensure that the project is aligned with the business objectives, scope, budget, schedule, quality, and risk criteria at each stage of the project life cycle. A review and approval process can also help to monitor the project progress, performance, and deliverables, as well as identify and resolve any issues or changes that may arise. A review and approval process can also provide transparency, accountability, and governance for the project stakeholders and decision-makers.
Creating a change management board is not the best answer, as it is only one aspect of a review and approval process. A change management board is a group of people who are responsible for reviewing, approving, or rejecting change requests that affect the project scope, schedule, cost, or quality. A change management board is important for managing changes in a project, but it is not sufficient or comprehensive for managing large IT investment projects.
Reviewing and evaluating existing business cases is not the best answer, as it is only a preliminary step in a review and approval process. A business case is a document that provides the justification and rationale for initiating a project, based on the expected costs, benefits, risks, and value of the project. Reviewing and evaluating existing business cases can help to select and prioritize the most viable and valuable projects for the enterprise, but it is not enough or relevant for managing large IT investment projects.
Publishing the IT approval process online for wider scrutiny is not the best answer, as it is only a communication method for a review and approval process. Publishing the IT approval process online can help to increase the visibility, awareness, and understanding of the project requirements, criteria, and procedures among the project stakeholders and participants. Publishing the IT approval process online can also help to solicit feedback, suggestions, or concerns from the wider audience. However, publishing the IT approval process online does not necessarily improve the enterprise's ability to manage large IT investment projects.


NEW QUESTION # 112
The BEST way to manage continuous improvement of governance-related processes is to:

  • A. define accountability based on roles and responsibilities.
  • B. apply effective quality management practices.
  • C. require third-party independent reviews.
  • D. assess existing process resource capacities.

Answer: B


NEW QUESTION # 113
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